PitaCash is a digital application created to provide cash loans to Filipinos. In PitaCash, there is no need to worry about your wallet. Don’t settle for less, PitaCash is here.

1. What is PITACASH?

<div>PitaCash is owned by Finance Technologies Inc. registered in Securities and Exchange Commission with Certificate of Authority No. 1200 and Company Registration No. CS201902369 </div>

2. Who owned PITACASH?

Mission

PitaCash is committed to provide quality cash loans with transparency, accessibility, and 
useful for the customer care of the Filipinos.


Vision

To become one the most trusted Financing institutions that can help Filipinos in case of emergency and in needs.
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3. What are the Mission and Vision of PITACASH?

PitaCash is compliant with the law. You may verify our company registration for Online Lending Platform through SEC website: https://www.sec.gov.ph/lending-companies-and-financing-companies-2/list-of-registered-online-lending-platforms/

4. Is PITACASH legit?

About PITACASH

<div>Here are the Five (5) easy steps: </div><div> 1.Download the PitaCash app and use your personal phone number to register your account 2.Complete the required Information such as Personal Information, ID Information, Reference Information, Work Information 3.Choose Disbursement Payment Channel 4.Take a Selfie 5.Submit your application and wait for the approval </div><div> </div>

1. How to apply for a loan in PITACASH?

<div>The eligible client is the following: </div><div>✅ Filipinos currently living in Philippines
✅ Has an income 
✅ Employed
✅ Business Owner/Self-Employed
✅ 21 years old up to 70 years old </div>

2. Who can apply for a loan?

Customer must provide:

Personal Information
Work Information
1 Government Issued ID
Bank Account or Digital Wallet such as Gcash and Paymaya (If applicable)

3. What are the requirements?

<div>PitaCash Acceptable ID's are the following: </div><div> Passport Driver's License UMID ID SSS ID Professional Regulation Commission (PRC ID) </div><div>PhilSys ID (National ID) If Business Owner: Client must get ready the following: Business Permit/ Barangay Permit/ DTI Permit If Employed: If Regular Employee (Company ID) If probationary Employee (Certificate of Employment) The ID you’ll use for the PitaCash App must not be expired and shows your correct birth date.</div>

4. What ID's are acceptable?

<div>PitaCash will accept loan application 24/7

However, the process of verification is from 9:00 AM to 9:00 PM only. And all applications submitted after the said time will process in the following day.

For our regular clients the disbursement of loan is 24/7. </div>

5. When can I apply for loan?

Application Process

Pitacash can provide PHP 1,000 up to a maximum of PHP 25,000 loanable amount.
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1. How much can I borrow in PITACASH?

In able to increase the approval rate of the application, clients need to make sure the following: 1. All required fields are filled up correctly 2. The given contact reference can be called 3. The provided IDs are not expired 4. The submitted information is true and valid In addition, If the customer became a regular customer, PitaCash will check the credit report in able to determine the increase of the loanable amount.

2. How to increase my approval rate?

The client needs to pay their loan on time.This kind of practice will create a good credit report/score that will help to increase the loanable amount.
PitaCash also has a loyalty program offered in the application.

3. How can I increase loanable amount?

Our fees, payment terms, and charges are reflected in Loan Agreement and Loan Disclosure Statement. You may review the said information before proceeding to your loan.

4. What are the fees, payment terms and charges for applying of loan in PITACASH?

You may check the following important information such as interest rates, loan term, charges and other fees located in Loan Agreement and Disclosure Statement in compliance to the R.A. 3765, Truth in Lending Act. Kindly check and review the said documents before proceeding to your loan.

5. Loan Term

<div>To extend/prolong the loan term, the client needs to pay an additional Prolongation Fee</div><div> </div><div>Extending the loan will help avoid fines and penalties that may increase the total payment amount</div>

6. How to extend my term of loan?

Yes. You may reloan once you settled/closed your current loan. If you build a good credit score in PitaCash there’s a higher possibility of approval rate. You may get your loan easily and
securely.

7. Can I reloan? 

Loan Information 

After you received the loan approval notification, PitaCash will transfer your loan immediately to
your preferred disbursement channel such as:

1. Bank Transfer (Real-time Bank Crediting)
2. GCash
3. PayMaya

Note: The disbursement of loan is real time.

1. Where can I receive my loan?

You can get your loan immediately after you received loan approval notification

2. When can i receive my approved loan?

In just few minutes- up to 3 hours for your loan approval and a few minutes to receive your cash loan.

3. How fast will I get approval/notification for my loan?

Disbursement Process

<div>Here's the list of payment channels that you can use to repay your loan: 


Real Time payment channels:

 • 7/11
 • Gcash 
 • Palawan Pawnshop Palawan Express Pera Padala 
 • Robinsons Dept. Store (business center) 
 • Bayad Center
 • LBC 
 • Cebuana Lhuillier

Other payment channels:

 • The SM Store (done at the end of the day)
 • Savemore (done at the end of the day)
 • M Lhuillier (one day after payment)
 • Payment via Online Banking (Metrobank, Chinabank, Landbank, PNB, UCPB, BDO Online)


Note: When making payment, always input Dragonpay as the receiver’s name.

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1. Where can I pay my loan?

Failure to pay on or before your due date will result in penalties. To avoid this, Client may extend the loan by paying an additional Prolongation Fee. You will find detailed instructions and options for the extension of the loan in our application. You can watch this link for Loan Extension: <a href="https://www.youtube.com/shorts/4KuOy0LOV3A" style="">https://www.youtube.com/shorts/4KuOy0LOV3A</a>

2. What if I failed to pay my loan on time?

In order to check if your payment is recorded/posted, kindly follow these instructions: 1. Open PitaCash App. 2. Find "Loan History" 3. Choose your recent transaction 4. Click show details Using these steps, you can see the status of your loan if it is paid or overdue

3. How can I check if my payment is recorded?

The transaction fee may vary on the payment channel that you will choose. In PitaCash, there is no transaction fee for payment of your loan and we don't have any hidden charges. You can watch this link for PitaCash App direct payment: <a href="https://www.youtube.com/shorts/O3RxT-wes8A" style="">https://www.youtube.com/shorts/O3RxT-wes8A</a>

4. What are the charges/transaction fee using  Payment Centers for paying your loan?

Payment Process

The transfer of the loan is automatically sent to the chosen disbursement channel.
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1. Where can I get details for claiming my approved loan?

PitaCash disbursement is real-time
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2. How fast can I get my loan in a disbursement channel?

If you didn't get notification status of your loan application within 1 hour, you may reach us at: 1. PitaCash App Chat Box (Recommended) 2. PitaCash Official Facebook Page 3. PitaCash email address: support@pitacash.ph 4. Or call this hotline: (02) 532-25-900

3 .What should I do if I don't get notification status for my loan application?

In this issue, you may screenshot your transaction and send it to the following: 1. PitaCash App Chat Box (Recommended) 2. PitaCash Official Facebook Page 3. PitaCash email address:support@pitacash.ph 4. Or call this hotline: (02) 532-25-900

4. I used wrong bank account, what should I do?

If your loan was rejected/declined, you may re-apply after 31 days.

5. What If my loan application was rejected/declined?

<div>The disbursement of your loan is in process, you will get an SMS immediately from PitaCash once the loan is successfully transferred to your account. And if you didn't get SMS notification within 2-3 hours, you may reach us at the following: 1. PitaCash App Chat Box (Recommended) 2. PitaCash Official Facebook Page 3. PitaCash email address: support@pitacash.ph 4. Or call this hotline: (02) 532-25-900</div>

6. I haven't received my loan through my chosen  disbursement channel such as bank account, GCash and Maya. 

For Customer service assistance, you may reach us to the following platform: 1. PitaCash App Chat Box (Recommended) 2. PitaCash Official Facebook Page 3. PitaCash email address: support@pitacash.ph 4. Or call this hotline: (02) 532-25-900

7. Where can I call for assistance?

Yes, early payment is acceptable, and please be informed that the same interest is also paid for early payments

8. Can I repay the loan earlier?

Benefits of paying on time: 

1. Good Credit Score
2. Can increase loanable amount
3. Higher approval rate
4. Increase loan term

9. What are the important benefits of paying on time?

Disbursement & Payment  Questions 

PitaCash App and CashMoney Branches are owned by Finance Technologies Inc.

1. How PITACASH relates CashMoney?

Yes, if you applied before to CashMoney branch for a loan, you will see your loan history using PitaCash App. If you settled/closed your account with CashMoney you don't have to worry about this and you may proceed for loan application in PitaCash

2. Can I see my loan history in CashMoney using PITACASH App?

Yes, you can apply for a loan in PitaCash if you don't have an unsettled account in CashMoney Branch

3. Can I apply for loan in PITACASH if I applied before in CashMoney?

Lifetime ID is a unique set of number assigned to specific customers

4. What is Lifetime ID?

You will get your Lifetime ID through SMS, including the information on the schedule due date of payments. Watch Video Link for your reference: <a href="https://www.youtube.com/shorts/XyIwDdWTtbA" style="">https://www.youtube.com/shorts/XyIwDdWTtbA</a>

5. How can I get my Lifetime ID?

Using your lifetime ID, you can pay your loan in any supported non-bank channels (Over the Counter). You can provide this Lifetime ID as your reference for payment of your loan Watch Video Link for using Lifetime ID for (Over-the-Counter) Payment: <a href="https://www.youtube.com/shorts/l4TaWNOyf0c" style="">https://www.youtube.com/shorts/l4TaWNOyf0c</a>

6. How can I use my Lifetime ID?

Yes you can, every time you got loan from PitaCash and you want to pay it, you may use it again

7. Can I use my Lifetime ID again? 

Please report this incident immediately in PitaCash by using the following platform: 1. PitaCash App Chat Box (Recommended) 2. PitaCash Official Facebook Page (Link) 3. PitaCash email address: support@pitacash.ph 4. Or call this hotline: (02) 532-25-900 Note: Kindly keep the evidences for future reference.

8. How do I report a fraudulent activity?

<div>PitaCash is available for Android smartphones users. Our mobile app will not work on iOS devices, and Windows phones.</div>

9. What device do you allowed? 

The following are the consequences of not paying your loan:

1. Your Credit Score will drop

Failure to pay your loan will create a negative credit score. And it may get you a lower approval rate if you try to apply for a loan in the future due to bad credit history. PitaCash is submitting entity (SE) of Credit Information Corporation (CIC), therefore all loan information was submitted to them in order to generate credit report for all Financial Institution.


2. Collection Department will demand you for payment

Our collection department will call you for repayment of your loan. And they will call your given and allowed reference to reach you in order to make a demand. In this part, our collection department will give an offer or option plan to settle your loan. If there is no settlement happened in this case, your account will forward to another department to take legal action.


3. Legal Action will be taken

For the unsettled account, our Small Claim Specialist will take a legal action through demand letter &amp; filing of case against the debtor.

10. What will happen if you don't pay your loan?

No, you may use your Lifetime ID only through e-wallets and Over The Counter (OTC) payment channels. The Lifetime ID's not applicable via Online Banking payment.

11. Can I use Lifetime ID in all payment channels listed in PITACASH App?

<div>Under Sec. 16 of the Loan Agreement - As a condition of borrowing, the Borrower must provide a Guarantor to assure his/her prompt and faithful performance of all the obligations in his/her loan agreement. Guarantor may be provided before signing the loan agreement or after the execution of the loan agreement but before his/her due date.  </div><div> </div><div>If the Guarantor is provided before signing the loan agreement, and the Lender approves the same, the Lender shall not impose an NPGF on the Borrower. If no Guarantor is provided, the Borrower acknowledges and agrees that the Lender will automatically assess and impose the NPGF in the total amount due.</div><div> </div><div>However, if the Guarantor is provided after the execution of the loan agreement but before his/her loan due date, the NPGF, which was already included in the total amount due, will be recalculated for every number of days that the Borrower failed to provided a Guarantor.</div><div> </div><div>The computation of this condition is reflected before the Borrower confirm the loan agreement.</div><div> </div><div>Please read and check the Loan Agreement, Disclosure Statement and the Guarantors Providing Consent Form which can be found at the last part of the loan agreement for the procedures in providing for a Guarantor.</div>

12. What are the Conditions of Borrowing?

Pitacoins are rewards that are credited to the customer for various target actions. 1 pitacoin = 1 peso. You can use pitacoins to get discounts on your loan. You can check the maximum discount rate on the active loan screen.

13. What are pitacoins?

What is a Referral Program?<o:p></o:p>The Referral Program is your opportunity to invite friends to the PitaCash app and get rewarded for it.<o:p></o:p>Referrer (the one who invited):  Receives a reward after their referral closes their first loan.<o:p></o:p>Referral (the one who was invited): Receives a reward immediately upon receiving their first loan and can use it to pay off the loan.<o:p></o:p>The Referral Program is available to:<o:p></o:p>- Users who have closed one or more loans.<o:p></o:p>- Users who have not been overdue on a loan for more than 5 days.<o:p></o:p>Find more details in the Rewards section.<o:p></o:p>

About PITACASH

Application Process

Loan Information

Disbursement Process

Payment Process

Disbursement & Payment Questions

Other Topics